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Terms Conditions for Your hbaji Account

We've written these terms to explain how your account works, what we expect when you use the platform, and how payments through bKash, Nagad and Rocket are handled. Read through before you open an account so you know what applies.

Account verification requiredOne account per personLocal payment railsWithdrawal checks applyAge and region rules

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Using hbaji: Account, Payment and Game Access

hbaji Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with hbaji, you agree to follow the rules we've set for fair play, payment handling and platform access. You must be of legal age in your region and meet local eligibility requirements; availability depends on local law and eligible regions. One

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account per person. We verify your mobile number and payment details when you deposit through bKash, Nagad or Rocket, and we run checks before approving withdrawals to your wallet. You're responsible for keeping your login credentials secure; we can't recover funds if someone else accesses your
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account because you shared your password or OTP. Game outcomes are determined by the provider's systems, not by us. We show RTP information only where the game or provider exposes it. If we detect duplicate accounts, bonus abuse, or activity that breaks these terms, we reserve
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the right to suspend the account and withhold balances pending investigation. Payments are processed based on the method you choose; bKash, Nagad and Rocket transfers usually clear quickly, but bank transfers can take longer depending on your institution. Withdrawals require the same payment method you used
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to deposit unless that method is unavailable. We update these terms from time to time; continued use of the platform means you accept the current version. For disputes or questions about how these terms apply to you, contact our Bangladesh support team through the channels listed
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on this page.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

GET HELP

Contact Us About Terms or Account Rules

If something in these terms isn't clear, or you need help with account verification, payment checks or game access, reach out through any of the channels below. Our Bangladesh support team handles questions about eligibility, withdrawal rules and how local payments work on the platform.

HOW WE OPERATE

Account Security, Data and Your Rights

We handle account data, payment records and login activity according to the commitments we've made in our privacy policy. Your mobile number, wallet details and transaction history are stored securely and used only for verification, payment processing and platform access. We don't share your information with third parties for marketing. You can request a copy of the data we hold or ask us to close your account by contacting support.

Payment Verification

We verify your bKash, Nagad or Rocket account when you deposit to ensure the wallet belongs to you, and we run the same check before approving withdrawals to prevent fraud.

Login Security

Your account is protected by mobile OTP verification. We log device and IP data to detect suspicious logins; if we see unusual activity we may ask you to confirm your identity before allowing access.

Data Retention

We keep account records, payment history and gameplay logs for the period required by our operational and legal obligations, then delete them securely when no longer needed.

Your Rights

You can request a copy of your account data, ask us to correct incorrect details, or request account closure at any time by contacting support with your registered mobile number.

Terms & Conditions FAQ

You must be of legal age in your region and meet local eligibility requirements. Availability depends on local law and eligible regions. We verify your mobile number and payment details during registration to confirm your identity.

No. One account per person. If we detect duplicate accounts, we reserve the right to suspend both and withhold balances pending investigation. Use your original account for all deposits and gameplay.

Contact support with your registered mobile number and we'll guide you through account recovery. We verify your identity before restoring access to prevent unauthorized entry. Keep your OTP codes secure and never share them.

We check that the wallet you're withdrawing to matches the one you used for deposits and belongs to you. This step prevents fraud and ensures funds go to the right person. Verification usually completes quickly.

We require withdrawals to go to the same payment method you deposited with unless that method is unavailable or there's a valid reason. Contact support if you need to change methods and we'll review your request.

Reach out to our support team through live chat or email with details about the issue. We'll review your case and explain the decision based on these terms. For formal disputes, include your registered mobile number and account activity summary.

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